Naqel Express AI Agents

To make our services more accessible, we’ve introduced two specialized AI-powered voice assistants. They are here to support your business needs and ensure smooth communication.

Hamed – Sales Agent

Hamed is your business development assistant. He helps potential clients explore Naqel Express logistics and shipping solutions, understands their challenges, and connects them with the right sales specialists.

  • Explains Naqel’s logistics services
  • Identifies customer needs and pain points
  • Shares success stories and case studies
  • Schedules follow-ups with the sales team

Fahad – Finance Agent

Fahad is your finance collections assistant. He politely reminds customers about pending invoices, clarifies payment details, and helps arrange payment plans if needed.

  • Reminds clients about outstanding invoices
  • Confirms payment status and due dates
  • Offers resolution options (payment plans, clarifications)
  • Escalates issues to Naqel’s finance team if required